Information

Lost their key?

Users can find their key at any time in the Customer Dashboard.

HWID Resets

HWID resets are automatic, but if the system detects abuse, their account will be banned.

Forgot their password?

Tell them to open a ticket and provide their key, administation will reset it.

Can they transfer an active license?

No, they can't transfer an already redeemed license.

Can they share or sell the account?

No, sharing or selling their account is not allowed.

Requirements

Install the following requirements to use raDBD:

DirectX Runtime

Setup

1. Download the loader from the Customer Dashboard or email.


2. Extract the files to a location of choice.


3. Start the loader.


4. Register or Login.


5. Head to the 'Licenses' tab and redeem the key.


6. Go back to the 'Home' tab.


7. Select the product and click on Load.


8. On first launch there will be a message saying to insert mods into the folder, do as it says.


9. Once mods are added and user pressed OK on the message they can start the game.

Troubleshoot

Driver Failed!

Tell user to restart the loader and reinject.

Failed CreateTargetForHwnd

Ensure users game is not running as Administrator.

Load failed!

Tell user to restart the loader.

Blue Screen of Death (BSOD)

Tell user to DirectX Runtime / User needs to Disable antivirus.

PAK number is too low, skipping PAK files with chunk number less then 10000

User needs to rename all mod file names that are under 10000 to be over 10000
pakchunk499... -> pakchunk49900...

Couldn't find target window!

User needs to update their driver and reinject.

Missing module d3dcompiler

Tell user to reinstall DirectX Runtime.